If you are like me, you like hearing what other people think when purchasing a product. I don’t usually buy anything without looking for reviews of the item at a site like Amazon.com.
When it comes to local contractors, it can be very difficult to find a review. My wife and I recently had a patio installed by Broad Spectrum Concrete of West Seneca, NY. We received quotes from 2 other concrete companies in town and decided to go with Broad Spectrum Concrete since our neighbor had a great experience with them and another friend was pleased with their work.
Let me point out the one slight negative right away. It took about 6 weeks from the time we contracted until the time they did the patio installation. However, there were quite a few rainy days in there that put most contractors behind on their schedule. We expected this and weren’t too concerned, especially since there was nothing that we could do to speed things up.
Broad Spectrum called us 2 days before they planned to begin. This was plenty of time since we had been expecting them to call. They let us know that the crew would start at 7am and the job would take a few of days. The primary part of the job only took half of a day and then they had to return to wash things down and seal the concrete.
The crew showed up at 6:55am, just as promised. They were courteous and professional. The project lead was a nice guy (Mike) who really had control of his crew and got them to work immediately. He didn’t want to mess up our lawn with a Bobcat (a surprise) so he had the crew dig things by hand. After about 30 minutes of prep work, Mike reviewed the plan with us and then reviewed everything with the crew. They were all on the same page and got right to work. There were 7 men in all and they were all business. We have a 3 year old son (almost 4) who was watching every step of the way and the crew was very conscious of that. We didn’t hear any foul language when he was around (much appreciated). In fact, Mike called my son over to use the power tamper for a few minutes. That was a thrill that I am sure he will remember.
The company let us know exactly when they were going to come back to wash things down and when they would return to seal the patio and they showed up exactly as promised.
Summary: Broad Spectrum Concrete was fair, professional and easy to work with. They did an excellent job and we are very happy with the results. I would recommend them to anyone in need of Concrete work in the Buffalo Area.
You can reach Broad Spectrum at:
BROAD SPECTRUM CON SPECIALISTS
Broad Spectrum Concrete Specialists
115 South Ave, West Seneca, NY 14224