Comments on: Rigid Tools with Lifetime Warranty http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/ WNY handyman service. Service in the Buffalo, Erie County and Western New York region. Wed, 08 Feb 2012 15:35:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Administrator http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2230 Administrator Wed, 08 Feb 2012 15:35:13 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2230 There seems to be much more negative feedback regarding the Rigid tools warranty than positive notes. However, many more will complain than will praise. There seems to be much more negative feedback regarding the Rigid tools warranty than positive notes. However, many more will complain than will praise.

]]> By: colby http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2229 colby Wed, 08 Feb 2012 15:14:34 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2229 I sent in warranty papers for 3 tools in the last 4 years and never heard anything else from Ridgid...warranty is CRAP! I sent in warranty papers for 3 tools in the last 4 years and never heard anything else from Ridgid…warranty is CRAP!

]]> By: Rick http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2138 Rick Mon, 28 Nov 2011 21:29:49 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2138 I had it right in the first place. RIDGID I had it right in the first place. RIDGID

]]> By: Rick http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2137 Rick Mon, 28 Nov 2011 21:28:49 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2137 RIGID RIGID

]]> By: Rick http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2136 Rick Mon, 28 Nov 2011 21:26:18 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2136 BAD WARRENTY service. No more Ridgid for me BAD WARRENTY service.
No more Ridgid for me

]]> By: Administrator http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2099 Administrator Mon, 21 Nov 2011 13:44:11 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2099 I am happy to hear some good with all of the bad that has been written about the Rigid lifetime warranty issues. I am happy to hear some good with all of the bad that has been written about the Rigid lifetime warranty issues.

]]> By: Martin Borduas http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2097 Martin Borduas Sun, 20 Nov 2011 11:46:20 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2097 I first bought a combo kit in 2005 and for me the warranty is great. I bought another kit in 2008 to get an impact driver. 4 drills, 2 chargers and 4 batteries. I got 2 motor replaced, 3 times they replaced with new batteries ( there first ion batteries wern't good at all) and once one drill with the ''chuckle''. I work as a carpenter and for the tools I have I guess I can say I got my moneys worth. Yes it does take time (4-6 weeks) to get repaired and the tools are a little heavier than lets say Makita drills but for me, so far nothing but thumbs up. When it breaks I go to there designated electrical repair store where he sends them in Ontario for repair-review ... Never cost a thing ... I first bought a combo kit in 2005 and for me the warranty is great. I bought another kit in 2008 to get an impact driver. 4 drills, 2 chargers and 4 batteries.

I got 2 motor replaced, 3 times they replaced with new batteries ( there first ion batteries wern’t good at all) and once one drill with the ”chuckle”.

I work as a carpenter and for the tools I have I guess I can say I got my moneys worth. Yes it does take time (4-6 weeks) to get repaired and the tools are a little heavier than lets say Makita drills but for me, so far nothing but thumbs up. When it breaks I go to there designated electrical repair store where he sends them in Ontario for repair-review … Never cost a thing …

]]> By: Stan http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2069 Stan Mon, 07 Nov 2011 06:21:09 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2069 I made the mistake of getting hooked by the [BOGUS] 'promotion'. I Registered my tools as directed, got all of the confirmations, and they STILL don't honor their Misleading / Bogus / Fraudulent scheme to get their CRAP tools sold. I would be HAPPY to participate in a Class Action Suit. Even if the lawyers are the only ones to get re$olution, I don't care, I just want them punished. Forget ANY satisfaction from HD, eventhough it s THEY who pander these crappy tools with their BOGUS Warranty. Look at the mentality of the sales people, they get ZERO training, and know essentially them same. So, tell me where to sign for the litigation !! I made the mistake of getting hooked by the [BOGUS] ‘promotion’. I Registered my tools as directed, got all of the confirmations, and they STILL don’t honor their Misleading / Bogus / Fraudulent scheme to get their CRAP tools sold.
I would be HAPPY to participate in a Class Action Suit. Even if the lawyers are the only ones to get re$olution, I don’t care, I just want them punished. Forget ANY satisfaction from HD, eventhough it s THEY who pander these crappy tools with their BOGUS Warranty. Look at the mentality of the sales people, they get ZERO training, and know essentially them same.
So, tell me where to sign for the litigation !!

]]> By: Jim Kelly http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-2016 Jim Kelly Tue, 04 Oct 2011 06:15:55 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-2016 I bought the 18v Ridgid combo pack from HD (Drill, Recip, Radio) in Jan 2010. Both batteries won't hold a full charge. One dies after a few minutes and the other runs longer but doesn't provide any torque. I bought the Ridgid name because of the lifetime service warranty but I'm not happy with the battery performance in only 1 1/2 - 2 yrs of light use. My first Makita 9.6 ran for 7 years before the batteries failed. I did regester the tools and received my LSA confirmation number. After reading all of your comments I am wondering what type of service I will receive. I'll post back and let you know how I make out. I bought the 18v Ridgid combo pack from HD (Drill, Recip, Radio) in Jan 2010. Both batteries won’t hold a full charge. One dies after a few minutes and the other runs longer but doesn’t provide any torque. I bought the Ridgid name because of the lifetime service warranty but I’m not happy with the battery performance in only 1 1/2 – 2 yrs of light use. My first Makita 9.6 ran for 7 years before the batteries failed. I did regester the tools and received my LSA confirmation number. After reading all of your comments I am wondering what type of service I will receive. I’ll post back and let you know how I make out.

]]> By: joe simms http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/comment-page-1/#comment-1998 joe simms Thu, 22 Sep 2011 21:40:21 +0000 http://www.wnyhandyman.com/rigid-tools-with-lifetime-warranty/#comment-1998 Ridgid tools warranty not worth paper written on!! The tools are fine, but the batteries are the worst I've ever used. Have owned a drill/ recip. saw combo set for1.5 years and would love to have my my money back. I also 'fell' for the lifetime warranty rouse @ H.D. After taking defective batteries back to a power tool repair facility, 15 miles out of my way, they have stopped servicing any Rigid Tools because of problems with reimbursement. Give me back my Dewalts!!! Ridgid tools warranty not worth paper written on!! The tools are fine, but the batteries are the worst I’ve ever used. Have owned a drill/ recip. saw combo set for1.5 years and would love to have my my money back. I also ‘fell’ for the lifetime warranty rouse @ H.D. After taking defective batteries back to a power tool repair facility, 15 miles out of my way, they have stopped servicing any Rigid Tools because of problems with reimbursement. Give me back my Dewalts!!!

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