Comments on: Dyson Root Vacuum Battery Life Stinks

By: Mike Carr

Mike Carr — Sat, 25 Jun 2011 20:09:44 +0000

Agree with all AND when I did eventually get through to someone, an actual human at Dyson, they were incredibly rude and acted as if there was something wrong with ME because my one year old handheld would only run for 10 or 15 SECONDS. I own one of their upright too and as far as I am concerned, that is a POS as well. Let’s just say I ain’t about to run out and buy one of their $450.00 fans, come on, a four hundred and fifty dollar fan. Dyson can’t possibly have too many repeat customers.

By: Administrator

Administrator — Wed, 11 May 2011 17:31:31 +0000

Art,

After owning a Dyson upright for years, I too was shocked at the poor quality of the Dyson Root vacuum. Very poor quality product for a company that seems to pride itself on engineering quality products.

By: Art Trenkle

Art Trenkle — Wed, 11 May 2011 16:49:33 +0000

I was an early purchaser of the Dyson 16. The battery is a complete waste, and I feel totally ripped off by the Dyson company. I have a cheap BandD vac that is supposed to be a toy, but is superior to the Dyson.

By: Kay

Kay — Wed, 30 Mar 2011 00:04:01 +0000

I bought a Dyson Root 2 years ago with the same experience. It held a charge for about 4 – 7 min and now it is down to 8 sec. The replacement battery costs $75.00 which seems quite steep. I like the vacuum but without a battery it is not a good deal. I can by the new Black and Decker for less than a new battery….oh well, learned a lesson about Dyson. They have not emailed me back either.

By: Administrator

Administrator — Thu, 27 Jan 2011 15:22:19 +0000

Kevin,

I have to say that I agree completely about the handheld Dyson Vac (Root). However, their uprights are second to none (at that price point).

http://www.WNYHandyman.com

By: Kevin

Kevin — Thu, 27 Jan 2011 14:21:49 +0000

Yes Dyson supplied a JUNK battery with their
hand held vac and they do not stand behind
their products. Working time is less then
10 mins and the battery dies in 6 months
of light use.

Crummy Co & expensive crummy product.

By: Administrator

Administrator — Wed, 08 Dec 2010 21:51:34 +0000

Rick,

I saw an ad for the new Dyson Root last night and honestly expected to hear something about how sorry they are for the engineering of the original root.

By: Rick

Rick — Wed, 08 Dec 2010 20:00:11 +0000

I agree with all the comments….the Dyson root is a terrible piece of junk….ran into battery problems within the first month…have had about 1 yr. and has to be recharged after 3-5 minutes. Today a fully charged unit stopped within the first 5 seconds, starting and restarting every 15 seconds thereafter for the usual 3-4 minute charge….I hate it…

By: Chuck

Chuck — Tue, 08 Jun 2010 16:04:58 +0000

Dyson Root is a very cool looking expensive piece of junk. Very poor engineering. Battery lasted only a few months. Was replaced with one of equal quality. For the price, and the apparent pride in engineering, this is one product you would think they would be ashamed of and making things right with customers. But they are not. I’m not sure what their other products are like, but I feel like I got burned on this one. Burn me once, shame on you. Burn me twice, shame on me.

By: LLL

LLL — Thu, 18 Feb 2010 21:41:30 +0000

Same problem here. Bought at a local Super Target and always, from day one, thought the battery was short on charge rentention. Soon after, the charge bars were only showing a capability of two green lights at a full charge and remains so today. Now, months later, it is so completely worthless. I have tried to contact Dyson, got an email response and phone number to contact that keeps calleron terminal hold. Not a good sign.
CHECK OUT THE NEW BLACK AND DECKER FLEX! AWESOME and WAY LESS EXPENSIVE
ABOUT 65 BUCKS AT WALMART. Wish it had been on market when I bought the Dyson. Could have two or three of these for the same money!